Portugal’s Personal Data Protection Law (hereinafter “LPD”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, along with Law No. 58/2019 of August 8, hereinafter “GDPR”) ensure the protection of individuals with regard to the processing of personal data and the free movement of such data.
Under applicable law, “personal data” means any information of any nature and regardless of its format or medium, including images, relating to an identified or identifiable individual. Therefore, this protection does not apply to the data of legal entities (companies).
By accepting this Privacy Policy, the user provides their informed, explicit, free, and unambiguous consent for the personal data submitted through the website https://www.ergovisao.pt/ to be included in a database managed by ERGOVISÃO SA. This data will be processed in compliance with the LPD and GDPR, using appropriate technical and organizational security measures.
The data stored in this database includes only the information provided directly by the user at the time of registration and is collected and processed automatically, in accordance with the GDPR and other applicable legislation.
Under no circumstances will ERGOVISÃO SA request information related to philosophical or political beliefs, political party or union membership, religious faith, private life, racial or ethnic origin, or data concerning health and sexual life, including genetic data.
Under no circumstances will we carry out any of the following activities with the personal data provided through this website:
- Sharing personal data with third parties or other entities without the prior consent of the data subject;
- Transferring personal data outside the European Economic Area (EEA) without the prior consent of the data subject.
3. PURPOSES OF PERSONAL DATA PROCESSING
The personal data we process through this website will be used exclusively for the following purposes:
- (i) Order processing;
- (ii) Communication with customers and responding to inquiries;
- (iii) Handling information requests;
- (iv) Processing complaints;
- (vii) Direct marketing communications (only if you have consented to the processing of your personal data for this purpose);;
- (viii) Fraud prevention and detection;
- (ix) Requesting reviews or feedback on purchased products or services;
- (x) Conducting customer satisfaction surveys.
ERGOVISÃO SA guarantees the confidentiality of all data provided by its customers. However, while ERGOVISÃO SA collects and processes data securely to prevent loss or misuse, please note that data transmitted over open networks may circulate without full security safeguards and may be accessed or used by unauthorized third parties.
4. SECURITY MEASURES
ERGOVISÃO SA confirms that it has implemented, and will continue to implement, all necessary technical and organizational security measures to protect personal data provided to us. These measures are designed to prevent alteration, loss, unauthorized processing, or unauthorized access, taking into account current technological standards, the nature of the data stored, and the risks involved.
ERGOVISÃO SA guarantees the confidentiality of all data provided by its customers, whether during registration or throughout the purchase and ordering process for products or services. Data collection and processing are carried out securely in order to prevent loss or tampering. All data is stored on a secure server with encryption.Users can verify their browser connection is secure if the padlock icon appears, or if the website address begins with https instead of http.
Personal data is processed with the level of protection required by law in order to ensure its security and prevent alteration, loss, unauthorized processing, or unauthorized access. Users acknowledge and accept that security measures on the internet are not infallible.
5. EXERCISING YOUR RIGHTS
In accordance with the LPD and GDPR, users may exercise their rights of access, rectification, erasure, restriction, objection, and data portability at any time by submitting a request through one of the following channels:
II. By mail: ERGOVISÃO SA, Attn: DPO Rua Passos Manuel, 22 - 24 4000-381 Porto, Portugal
6. SUPERVISORY AUTHORITY
Under applicable law, the data subject has the right to file a complaint regarding the protection of personal data with the competent supervisory authority, the Portuguese Data Protection Authority (CNPD – Comissão Nacional de Proteção de Dados).